About Us
A little bit about us...
Luggage City's parent company is K.Jamson Luggage and is among Canada's longest-running independent specialty luggage retailers. K.Jamson was founded in 1930 and brings over 90 years of rich history. Developing from its initial stage of making only basic leather products to today’s renowned International brand that manufactures and retails a variety of high-quality leather goods, luggage, and handbags. As the former Jamson Shoe Factory, the Corporation began its footprints near the harbor front and step-by-step marched towards its international success. The company obtained a unique business license issued by the Canadian Department of National Defense after WWII to do business on Canadian warships. This license stands as a testimony of the reputation and quality of the K.Jamson products.
In 1975, K.Jamson launched his first retail establishment in Canada. The company’s high-profile operating and managing style facilitated its outstanding accomplishments. K.Jamson received consecutively the “Consumers’ Choice Award”, the “Best Dealers Award”, and the highest honour of the leather business in Canada, the “Best Retailer Award”.
At the turn of the millennium, K. Jamson opened Luggage City a 5000 ft2 themed store that boasted a scaled Leaning Tower of Pisa built within. Since 1999 Luggage City has been the premier one-stop shop for all your travel needs and is the largest travel superstore in the Greater Toronto Area and one of the first of its kind in Canada.
Products
Our primary categories of products include luggage, handbags, backpacks, business cases, wallets and travel accessories. For our brick-and-mortar stores, each store is given a tailored product selection from our portfolio of major brands and private labels to best suit the location's clientele. The brick-and-mortar stores also serve as a pick-up location for our online shoppers. Luggage City supports local Canadian businesses and carries some of the biggest brands in the world including, Samsonite, Delsey, Briggs & Riley, TravelPro, Verage, Heys, Aleon, Kenneth Cole, LeSportsac, Pacsafe, Lug, JanSport, High Sierra, Fulton, Rolser, Swiss Gear, Roots, Lewis & Clark, Secrid, Mancini and much more!
Need backpacks, handbags, garment bags, duffles, travel accessories, PPE face masks? We got them and more!
Warranty
We are one of the few remaining Canadian luggage retailers that continue to offer product after-service. Our history and connection with vendors and certified repair centres allow us to quickly resolve warranty claims, issue repair services, and address any problems. We offer to deal with everything on the customer's behalf so they don't have to deal with vendors and claim procedures.
Our Staff
We are proud of our staff that are all trained to have extensive product and brand knowledge. This allows us to provide the best service and selection for our customers and ensure that they purchase exactly what they need. In doing so our Luggage selection takes full advantage of the three "bests" of the industry: "best weight", "best durability" and "best price" see Luggage City Price Beat Policy.
Whether you are preparing for a big trip, grabbing that last-minute essential item, or even just your everyday needs, our expert staff will be happy to answer any questions and assist you. Never bought luggage before? No problem! Whether you prefer two wheels, four wheels, no wheels, or if you're looking for a certain size or function, we will do our best to provide you with a solution from beginning to end.
Proudly Canadian-owned and operated since 1975.
